REPAIR FORM Use this form for sending repairs.

* Indicates a required field.

Please read the terms and conditions regarding repair services and shipping instructions.

Fill out the form and then print it out using the button at the bottom of this page, or print it out and then fill it out.
Items should be sent complete and not disassembled.

Enclose this form with your items and ship to:

RFGCO.COM
1 SHORE AVE #562
OYSTER BAY, NY 11771-0562

* First Name:
* Last Name:
* Shipping Address:
* City:
* State/Prov.:
* Zip/Postal Code:
Country:
* Phone Number:
- -
* Email Address:
May we email you with announcements and offers? YesNo
Render an estimate first.
Proceed with the repair. All repairs must be paid in full in advance by US POSTAL Money Order only.

List items being sent for repair.

Please explain what needs to be repaired or replaced on each item:

Note: RFG only repairs those items specifically requested. Only those parts listed
on the repair estimate and or repair invoice are replaced. Items not billed for are
not covered in any warranty.
Repairs can take from a few weeks to several months depending
on the availability of parts. We try to replace parts with the same parts
that originally came in the item, to maintain originality. It may take some time
to acquire the correct parts.

TERMS & CONDITIONS 04-12-2006

ORDERS ARE ACCEPTED ONLY IN ACCORDANCE WITH THESE TERMS & CONDITIONS. By submitting an order you agree to abiding to these terms.
We try to ship orders promptly and as complete as possible, occasional delays may occur given seasonal, holiday considerations. Stock availability is not guaranteed. If you choose the HOLD or Back-order processing option, your order may be held for not longer than 60 days. If all or most of your order contains back-ordered items, the order will be held to ship as complete as possible. No delay notice will be sent.
CREDIT CARDS are debited shortly prior to shipment. Company Credits are issued on prepaid orders. Credits may be used on mail orders only, within 1 year of issue date. Shipments will be made via best way. UNDER NO CIRCUMSTANCES will an order be shipped without full payment. Personal checks are accepted, orders will be held until check clears OUR bank. Transit & order processing times vary.
Minimum $35.00 fee for returned checks.
$25.00 Fee for Declined Credit or Debit Card.
Minimum $75.00 Fee for invalid chargeback plus all collection costs.
No third party or double endorsed checks.
Underpaid pre-paid orders, $5.00 invoicing fee.
ORDERS ARE ENTERED AT TIME OF PLACEMENT AND CANNOT BE ADDED TO OR CHANGED THEREAFTER.
ORIGINAL PARTS include new, used, salvaged, no choice.
RETURNS Defective or items shipped by our error, except ( tools, books, original parts, electronic parts (e.g. bulbs), custom or special orders, rubber stamps or auction items), MAY BE RETURNED WITHIN 10 DAYS, for exchange with the same item. Items must be returned in original condition and packaging, in the unit quantity sold, unused. Shipping fees EXCLUDED.
No cash or credit refunds, house credits only.
NO REFUNDS on repair service or repairs.
A fee will be applied to returns not due to our error, 20% with a MINIMUM of $5.00. RETURNS AFTER 10 DAYS WILL NOT BE ACCEPTED. ELECTRONIC DEVICES- warranty 1 year against defects in manufacture, service with approval & $10.00 service charge.
REPAIRS are warranted for the work done for 30 days, return for service with approval & $10.00 service charge. No refunds.
AUCTION ITEMS are sold as is, all sales final, no returns, no exchanges, no refunds. No personal checks and no phone payments. Other Auction Terms may apply, see item description for details. Auctions and non-auction item orders can not be combined. Auctions are limited to the quantities indicated in each auction.
RFG CLUB Membership offers subject to change without notice. Dues are non-refundable. Memberships may be cancelled at any time with or without cause.
Order Cancelations - will incur a Minimum $25.00 Fee if cancelled in less than 30 days.
Lost, damaged orders are the sole responsibility of the carrier. RFG accepts no responsibility for uninsured packages. ALL claims or tracers, for lost or damaged shipments, must be initiated by recipient.
Prices, material, finishes are subject to change without notice.
All items are shipped at the prevailing price.
RFG reserves the right to cancel any order for any reason.
These terms (price list) supersede all previous.
By submitting, I agree to the RFG TERMS & CONDITIONS.

I Accept Terms:
Signature:___________________________________ Date:______/_____/_______